Staff Requirements -- Valley Collection Service

Hiring Procedure

The most important resource we have is our staff. We look for and hire those individuals who want to do the work, who can do the work, and who will do the work. We incorporate a step-by-step approach to interviewing and evaluating account representative applicants. Valley Collection Service has an extensive interviewing policy designed to help us choose only those individuals who demonstrate exceptional people skills. A careful background check is performed on each prospective hire. We are an equal opportunity employer and employ no one with a felony record.

Employee Training

Each employee must complete a carefully monitored six-month, hands-on training program, which includes the following:

			7025 N. 58th Ave. Glendale, AZ 85301 (623) 931-4325 Arizona (623) 934-4041 Fax (800) 244-9665 Toll Free
	*Meeting Arizona's collections needs since 1984.*

Home General Collections Court Collections About Us Service Growth Chart Technology Organization Chart Management Staff Requirements Refunds Privacy Statement		Hiring Procedure The most important resource we have is our staff. We look for and hire those individuals who want to do the work, who can do the work, and who will do the work. We incorporate a step-by-step approach to interviewing and evaluating account representative applicants. Valley Collection Service has an extensive interviewing policy designed to help us choose only those individuals who demonstrate exceptional people skills. A careful background check is performed on each prospective hire. We are an equal opportunity employer and employ no one with a felony record. Employee Training Each employee must complete a carefully monitored six-month, hands-on training program, which includes the following: Company Policies Customer Service Policies Legal Considerations General Information Telephone Techniques Computer Systems Training Payment Handling Policies Individual Court Client Need Continuing education is required for all employees on a regular basis.