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Understanding of Court Needs
Our 22-year track record firmly demonstrates our expertise in the field of collections. We consistently maximize recovery rates, thereby improving the courts' public image, while preserving defendant/debtor integrity and promoting greater administrative justice.
We fulfill our Mission Statement by setting high standards, hiring only the best people and providing them with the most up-to-date and comprehensive training—not to mention the latest technology available to assist them in performing to their highest capabilities.
We understand that the standard collection tasks required include, but may not be limited to:
Collecting outstanding court ordered fines, fees, and costs in a cost-effective and efficient manner.
All computer programming and data analysis shall be mutually agreed upon by the client court and Valley Collection Service. We shall provide hardware and software to the courts for the court's direct access to our records. We can send and receive account information via e-mail. Our system accepts data transfer from the court via electronic file transfer protocol or in any other format deemed appropriate by the court. We absorb all costs associated with any system enhancements and upgrades performed on our system that are associated with compliance with our contracts.
Valley Collection Service will provide court staff training on computer hardware and software that consists of no less than a general overview of our on-line collections system.
Please refer to our Technology page for Available Additional Capabilities.
Our Collection Goal
To
reach your
debtor/defendant as
quickly as possible
and obtain a payment
agreement from them.
To meet this goal, each
debtor/defendant is
contacted by phone at a
minimum of once every
thirty (30) days until
adequate payment is
achieved and the
account is closed.
We aggressively
pursue referred accounts
for immediate payment
in full of the balance
owed. A promised
payment arrangement
or repayment schedule
is only considered after
the debtor's/defendant's
situation is thoroughly
analyzed and it is
determined that payment
in full is not
immediately possible.
